Campaigns
Right offer. Right second.
Campaigns are short messages in the web chat on your website: a greeting, a discount code, an announcement or a banner. You choose who sees them, and when – and see straight away what works.
Try it free for 14 days Build a campaign
- Ten ready-made templates
- Shown at the right moment
- Turns into a chat or a ticket
- Stats for every campaign
The visitor’s journey
Scroll – and see when the campaigns appear.
One visit, three moments. Each campaign has its own triggers.
Time on page0 s
Scrolled0%
- 1After 10 secondsWelcome greeting
- 2At 60% scrollDiscount code
- 3When the visitor is about to leaveBanner
Build it yourself
Pick a template. Change whatever you like.
Ten ready-made templates – or start from a blank campaign. Every campaign is built from blocks.
Blocks
- Image
- Heading
- Text
- Button
- Discount code
- Message field – starts a chat
- Email field – becomes a ticket
20% off all facials in April.
SPRING20
you@email.com
Write a message…
Book nowThe triggers
Show it to the right visitor.
Combine triggers – the campaign only appears when they all match.
Shown
The results
See what works.
- 1,240Views
- 186Clicks
- 15%Click-through rate
- 312Dismissals
- 48Sign-ups
Example for one campaign over one month.
In short
What is a web chat campaign?
A web chat campaign is a short message shown to visitors on your website – for example a welcome greeting, a discount code, an announcement or a banner – based on triggers such as time on page, scrolling or when the visitor is about to leave. In Blixtflow, the help desk from Blixtgo Agency AB, campaigns are built from blocks, can start a chat or create a ticket, and come with stats on views, clicks and sign-ups.
Last updated October 2026
Facts about campaigns in Blixtflow
- Where
- In the web chat on your website
- Templates
- Ten ready-made – welcome greeting, discount code, announcement and banner – or a blank campaign
- Blocks
- Image, heading, text, button, discount code, message field and email field
- Triggers
- Time, scroll, when the visitor is about to leave, frequency, page address, device, language and time of day
- Consent
- Behaviour-based triggers are only used with the visitor’s consent
- Results
- Views, clicks, click-through rate, dismissals and sign-ups
- Tickets
- An email field becomes a ticket; a message field starts a chat
- Plan
- Included in Team and Pro
Up and running in five minutes
- 1
Pick a template
Greeting, discount code, announcement or banner.
- 2
Decide when
Time, scroll, page, device or when the visitor is about to leave.
- 3
Follow the results
Views, clicks and sign-ups for every campaign.
Questions and answers
Common questions about campaigns
What is a campaign in Blixtflow?
A short message in the web chat on your website – a greeting, discount code, announcement or banner – shown to the right visitor at the right moment.
Are campaigns newsletters or text message blasts?
No. Campaigns appear in the web chat on your website, to visitors who are there right now.
When is the campaign shown?
When the triggers you’ve chosen match: time on page, scroll, when the visitor is about to leave, frequency, page address, device, language and time of day.
Can a campaign become a ticket?
Yes. An email field in the campaign becomes a ticket in the inbox, and a message field starts a chat.
Does the visitor need to give consent?
Triggers based on the visitor’s behaviour are only used once the visitor has given their consent.
What stats do we get?
Views, clicks, click-through rate, dismissals and sign-ups for every campaign.
Which plans include campaigns?
Campaigns are included in Team and Pro.
14 days free
Try it with real customers. Then decide.
Connect your email and website chat in minutes. No installation, no credit card. After 14 days, the choice is yours.
- No credit card
- No lock-in
- Nordic support