Projects and databases
Pages, tables and tasks – beside your tickets.
Write, plan and follow up in the same system as your customer service. Tables with 16 property types, tasks created from tickets – and the customer can join as a guest.
Try it free for 14 days Move a task
- Like Notion
- Board, table, list, calendar
- Linked to tickets
- Import from Notion
Same data, four views
Board. Table. List. Calendar.
Scroll and watch the same tasks change shape.
- Write copy In progress SH 15 Apr #BF-0142
- Photo shoot To do JB 18 Apr
- New logo Done EL 10 Apr #BF-0139
- Booking page In progress JB 22 Apr #BF-0150
- Launch To do SH 1 Jun
Try it yourself
Drag the task to the next column.
Tasks have an owner, a date, a priority, tags and subtasks. If a task is linked to a ticket, the status follows along.
To do
In progress
Done
Drag a card – or tap it
Linked to your tickets
From the customer’s question to a task – in one click.
Turn a ticket into a task, or link a ticket to a row in the table. Comment with @ and save the project as a PDF.
NVNordvik AB#BF-0150 · Email
Could you add a booking page to our website?
TaskStatusTicket
Write copyIn progress#BF-0142
Photo shootTo do
Booking pageTo do#BF-0150
Guests
Invite the customer – to their project only.
With the “Projects only” role, a guest only sees the projects they’re invited to – never the inbox or other customers. You can also share by email with three permission levels.
- Nordvik – new websiteInvited
- Lumea – May campaign
- Internal – routines
- Customer X – contract
ViewCommentEdit
Move in
Coming from Notion?
Import pages, images, databases and links from Notion – and export in the same format whenever you like. Drop in a whole folder and it becomes subpages.
Imported5 filesIn short
What are projects and databases in a help desk?
Projects and databases are pages, tables and tasks – like in Notion – where the team plans and follows up work. In Blixtflow, the help desk from Blixtgo Agency AB, they sit right beside your customers’ tickets: a task can be created from a ticket, tables have 16 property types with filters and calculations, tasks can be shown as a board, table, list or calendar, and customers can be invited as guests who only see their own project.
Last updated October 2026
Facts about projects in Blixtflow
- Pages
- Unlimited subpages, a “/” menu, templates and version history
- Databases
- 16 property types, filters, sorting, sum and average
- Tasks
- Board, table, list or calendar – with subtasks
- Tickets
- Turn a ticket into a task, or link a ticket to a row
- Files
- Up to 100 MB – drop in a folder and it becomes subpages
- Collaboration
- Comments with @, PDF export and invoice blocks
- Guests
- The “Projects only” role and sharing by email with three levels
- Notion
- Import and export of pages, images, databases and links
Up and running in an afternoon
- 1
Create a project
From a template – or import from Notion.
- 2
Link your tickets
Turn tickets into tasks. The status follows along.
- 3
Invite the customer
The guest only sees their own project.
Questions and answers
Common questions about projects
Are the projects like Notion?
Yes, with pages, subpages, a “/” menu, tables with 16 property types and tasks – but in the same system as your customer service.
Can we import from Notion?
Yes. Pages, images, databases and links can be imported – and exported in the same format.
How are projects linked to tickets?
Turn a ticket into a task, or link a ticket to a row. The status follows along.
What does a guest see?
Only the projects they’re invited to. The “Projects only” role gives no access to the inbox or anything else.
How large can uploaded files be?
Up to 100 MB per file. If you drop in a folder, it becomes subpages.
Can we save the project as a PDF?
Yes, with PDF export.
14 days free
Try it with real customers. Then decide.
Connect your email and website chat in minutes. No installation, no credit card. After 14 days, the choice is yours.
- No credit card
- No lock-in
- Nordic support