Agencies
Every client's email. Every client's project. One place.
Agencies live in ten inboxes and five tools. Blixtflow gathers your clients' email, chat and text messages in one inbox, turns their questions into tasks in projects just like in Notion – and lets each client follow their own project as a guest. Built by an agency.
Try free for 14 days See what the client sees
- Many clients' inboxes
- Projects just like in Notion
- The client as a guest
- Team chat with @
InboxFrom email to delivery
One email in. One delivery out.
Scroll and follow a client question all the way across the board – from the inbox to done, with the team and the client in the same system.
- Step 1 · Nordvik · emailCould you add a booking page to our website?
- Step 2 · SaraTurned the ticket into a task – @Johan can you take the design?
- Step 3 · Johan · team chatThe sketch is in the project 👀 #BL-0150
- Step 4 · Nordvik · guestLooks great! Go for it 🙌
- Step 5 · BlixtflowDone – the status carried over to the ticket.
Incoming1
New logo – questionsLumea
To do2
Photo shootNordvik
The menu on the websiteKafé Malva
In progress1
May campaign pageLumea
Review1
Home page copyNordvik
Done2
New logoNordvik
April newsletterLumea
BL-0150
Booking page NordvikTry it yourself
The agency sees everything. The client sees theirs.
Invite the client with the “Projects only” role. The guest only sees the projects they are invited to – never the inbox, the team chat or your other clients. Switch views and see for yourself.
- InboxHidden from the guest
- Team chatHidden from the guest
- CustomersHidden from the guest
- Projects
- Nordvik – new websiteHidden from the guest
- Lumea – May campaignHidden from the guest
- Kafé Malva – menuHidden from the guest
- Internal – routinesHidden from the guest
All projects
Nordvik – new website4 tasksIn progress
Lumea – May campaign6 tasksIn progress
Kafé Malva – menu2 tasksTo do
Internal – routines3 pagesInternal
Nordvik – new websiteProjects only
New logoJohanDone
Home page copySaraReview
Booking pageJohanIn progress
LaunchSara1 Jun
Lumea – May campaignProjects only
May campaign pageEmmaIn progress
Images for InstagramAliTo do
NewsletterEmmaDone
AdsAliReview
Example. You can also share a project by email – can view, can comment or can edit.
Do the maths
How many hours go on sorting email?
Move the sliders. The timesheet works out the time spent forwarding, searching for and copying client emails into the project tool – time no client pays for.
TimesheetNon-billable · per month
Client emails to sort361
Hours nobody pays for18 h
Value at your hourly rateSEK 17,150
Blixtflow StartSEK 1,799 / month
Approved
Worked example – every figure is an example you set yourself: clients × emails per week × 4.3 weeks × minutes per email × hourly rate. Phone calls are charged per minute on top of the plan. Prices exclude VAT.
Team chat and help centre
The team talks next to the work. Clients find the answers themselves.
Mention a colleague with @, type #BL-0150 and the ticket becomes a link – in a team chat your clients never see. And the most common client questions go into a help centre that appears in the web chat.
# web-teamSJE
SSara 09:12@Johan Nordvik want a booking page – could you look at #BL-0150?
JJohan 09:14I'll take it! Sketch by lunch ✏️
EEmma 09:20@all Lumea are moving the launch to Friday
Sara mentioned you
Byrån NordHelp centre
How do I change an image…
- Change an image on your websiteWebsite
- Log in to WordPressWebsite
- How to read your campaign reportMarketing
Built at an agency
We were the agency with ten inboxes.
Blixtflow started as an internal tool at Blixtgo – an agency that built websites and online shops for clinics, garages and e-commerce businesses.
- The startAn internal tool at the Blixtgo agency.
- The problemClients wrote everywhere – and nobody saw everything.
- The inboxSo we built an inbox that brought it all together.
- The receptionistThen a receptionist that answers when nobody has time.
- TodayA system of its own – one we use ourselves every day.
In short
What is a customer service platform for agencies?
A customer service platform for agencies gathers every client's emails, chats and messages in a shared inbox and links them to the projects where the work gets done. In Blixtflow, the customer service platform from Blixtgo Agency AB, a client question becomes a ticket with its own number that can be turned into a task in a project – with pages, tables and tasks just like in Notion. The client can be invited as a guest with the “Projects only” role and then only sees their own project. The team talks in an internal team chat with @mentions, and clients find answers themselves in a help centre.
Last updated October 2026
Facts about Blixtflow for agencies
- Suits
- Web agencies, advertising and marketing agencies, accounting firms and consultants
- Inbox
- Many clients' email, chat, text messages and social media – with ticket numbers and assignment
- Projects
- Pages, tables and tasks just like in Notion – board, table, list and calendar
- The client
- As a guest with the “Projects only” role – only sees their own project
- The team
- Team chat with @mentions and #tickets as links
- Moving in
- Import pages, databases and images from Notion
- Price
- From SEK 1,799 per month for the whole agency · 14 days free
Up and running before the next client meeting
- 1
Connect the inboxes
Email, chat and text messages – for every client.
- 2
Move your projects in
Import from Notion or start from scratch.
- 3
Invite your clients
As guests in their own projects.
Questions and answers
Common questions from agencies
Can we have several clients' email in the same inbox?
Yes. Connect your addresses – Gmail, Outlook/Microsoft 365 or other email – together with web chat, text messages and social media. Everything lands in the same inbox, and replies are sent from the right address.
Can the client see our other clients?
No. With the “Projects only” role the guest only sees the projects they are invited to – never the inbox, the team chat or other clients' projects.
Can a client email become a task?
Yes. Turn a ticket into a task with one click, or link the ticket to a row in a table. If the task is linked to a ticket, the status follows.
We use Notion today – can we move in?
Yes. Import pages, images, databases and links from Notion, and export in the same format whenever you like.
Does it work for accounting firms?
Yes, for the inbox, tickets, projects and the client as a guest. Blixtflow does not, however, connect to finance or bookkeeping systems.
Was Blixtflow built by an agency?
Yes. Blixtflow started as an internal tool at Blixtgo, an agency that built websites and online shops – and we use it ourselves every day.
What does it cost for an agency?
From SEK 1,799 per month for the whole agency, with 14 days free and no lock-in. Phone calls are charged per minute.
14 days free
Try it with real customers. Then decide.
Connect your email and website chat in minutes. No installation, no credit card. After 14 days, the choice is yours.
- No credit card
- No lock-in
- Nordic support