Car repair shops and tyre centres

Hands under the car. The phone takes care of itself.

When the first frosty night arrives, the whole town calls about changing tyres. Blixtflow answers every call, books the car in at the right time and sends the confirmation by SMS – while you keep working.

Try free for 14 days Book a tyre change

  • Answers while you work
  • Books tyre changes and servicing
  • “Is my car ready?” becomes a ticket
  • SMS confirmation

The first frosty night

The temperature drops. The phone goes wild.

Scroll through the morning after the first sub-zero night. Every call gets an answer – and every tyre change lands in the calendar.

143Calls answered

0Missed

Try it yourself

Call in a tyre change – just pretend.

Choose what the customer wants, type a registration number and see what the receptionist makes of the call: a booking in the calendar or a ticket for the workshop.

1The customer wants

2

S

Type anything – it is saved as text on the booking

3Free slot on Tuesday

Hi! I'd like to switch to winter tyres.

Of course. What time suits you on Tuesday?

Booked in the calendarSABC 123

Example. The registration number is saved as free text – Blixtflow does not fetch any details from the Swedish vehicle register.

The rev counter

What does a season of engaged tones cost?

Move the sliders and watch the needle head for the red. These are the jobs that get booked elsewhere when nobody answers.

30

40%

SEK 900

Lost per monthSEK 46,80052 jobs that were lost

Blixtflow StartSEK 1,799 / month

Worked example: missed calls × 4.3 weeks × share who book × average order. Telephony is charged per minute on top of the plan. Prices exclude VAT.

“Is my car ready?”

The call becomes a ticket. The mechanic stays off the phone.

The receptionist takes the questions that interrupt the most. The whole call becomes a ticket with a summary, recording and transcript – and whoever knows the answer gets it in the team chat.

  • Summary, recording and transcript on the ticket
  • Assign the right mechanic and ask in the team chat
  • The customer's history in one place – calls, SMS and email

Incoming call · 010-477 747

  1. Hi, I dropped off a Golf this morning. Is it ready?
  2. I'll check with the workshop. What's the car's registration number?
  3. PRT 77K.
  4. Thanks! I've created a ticket – you'll hear back as soon as the car is ready.

#VK-0412Open

“Is my car ready?” · PRT 77K

The customer dropped the car off this morning and wants to know if it's ready. Would like an SMS when it can be collected.

Recording 0:42TranscriptMAssigned: Mattias

LLinda@Mattias the customer with PRT 77K is asking about the Golf – ticket #VK-0412

The tool wall

Every channel on its own hook. Everything in one inbox.

Phone, SMS, email, web chat, WhatsApp and Messenger hang on the same wall – and every reply is written from one place. The receptionist also speaks the customer's language.

  • PhoneThe AI receptionist answers around the clock
  • SMSConfirmation once the slot is booked
  • EmailQuote and invoice questions
  • Web chatAI chatbot on your website
  • WhatsAppPhotos of the damage straight into the ticket
  • MessengerQuestions from your Facebook page

Inbox4 new

  • Jonas B.Photo of the stone chip ↓
  • 070-203 32 03Booked tyre change Tue 08:30
  • Sara L.Quote for new brakes?
  • Web chatAre you open on Saturday?

Customers call in their own language

  • Swedish
  • Arabic
  • English
  • Norwegian
  • Danish
  • German
  • Spanish

In short

What is an AI receptionist for car repair shops?

An AI receptionist for car repair shops is a voice assistant that answers the workshop's phone while the mechanics are working. It books tyre changes, servicing and other jobs straight into the calendar and sends a confirmation by SMS. Questions such as “is my car ready?” become tickets with a summary, recording and transcript, so the right mechanic can answer. In Blixtflow, the customer service platform from Blixtgo Agency AB, calls land in the same inbox as SMS, email, web chat, WhatsApp and Messenger.

Last updated October 2026

Blixtflow for workshops at a glance

Ideal for
Car repair shops, tyre centres, tyre hotels and car servicing
Phone
The AI receptionist answers around the clock – even when every lift is busy
Booking
Tyre changes and servicing in the calendar, SMS confirmation
Tickets
Calls become tickets with a summary, recording and transcript
Channels
Phone, SMS, email, web chat, WhatsApp and Messenger
Languages
Swedish, Arabic, English, Norwegian, Danish, German, Spanish and more
Price
From SEK 1,799 per month for the whole workshop · 14 days free

Up and running before next season

  1. 1

    Connect your phone

    Plus SMS, email and web chat.

  2. 2

    Add your jobs

    Tyre changes, servicing – with duration.

  3. 3

    Keep working

    The receptionist books for you.

Try free for 14 days

Questions and answers

Common questions from workshops

Can the receptionist book tyre changes and servicing?

Yes. You add your jobs with how long they take, and the receptionist books a free slot in the calendar. The customer receives a confirmation by SMS.

What happens when someone asks whether their car is ready?

The receptionist turns the call into a ticket with a summary, recording and transcript. You assign it to the right mechanic and reply once you know.

Does Blixtflow look up car details from the registration number?

No. The registration number is saved as text on the booking or ticket. Blixtflow is not connected to the Swedish vehicle register.

Can it cope with the rush when tyre season starts?

The receptionist answers around the clock, so calls are taken care of even when everyone is at the lifts – and every booking lands straight in the calendar.

Can customers send photos of damage?

Yes. Photos that arrive via WhatsApp, SMS or email land in the same inbox and on the same ticket as the call.

Which languages does the receptionist speak?

Swedish, Arabic, English, Norwegian, Danish, German, Spanish and more – with several voices to choose from.

What does it cost for a workshop?

From SEK 1,799 per month for the whole workshop, with 14 days free and no lock-in period. Telephony is charged per minute.

14 days free

Try it with real customers. Then decide.

Connect your email and website chat in minutes. No installation, no credit card. After 14 days, the choice is yours.

  • No credit card
  • No lock-in
  • Nordic support

You’ll get an email with a link to set your password.

Book a walkthrough