Tradespeople
Up the ladder. The phone takes care of itself.
Hands in a fuse box, knees on a bathroom floor – and the phone rings. Blixtflow answers, finds out what's wrong and where, asks for photos and puts it all in a ticket. You call back with the answer ready.
Try free for 14 days Log a job
- Answers when you can't
- Address, fault and photos in one ticket
- The customer follows the project
- Quote requests in one inbox
A day on the job
You work. The tape measure logs what you'd otherwise have missed.
Pull out the day. Every time the phone rings while your hands are busy, the call becomes a job with an address and details.
8Jobs in today
0Calls nobody took
Try it yourself
What's wrong, where, and how urgent?
Play the customer. Choose what has happened – the receptionist asks for what's needed and builds the work order while the customer talks.
1Trade
2What has happened?
3How urgent?
Work order#HV-2319
“Feel free to send a photo by SMS or WhatsApp – then the tradesperson can see straight away what's needed.”
- Trade
- Plumber
- Fault
- Leak under the kitchen sink
- Address
- Ängsvägen 14, Lomma
- Priority
- Urgent
- Photos
- None yet
Example – the receptionist asks questions based on what you've added to the knowledge base and turns the call into a ticket.
The blueprint
How much of your week goes on the phone?
Every call on the job costs more than the call itself: gloves off, down the ladder, back into the work. Move the sliders.
Drawing no. 01 · The interruptions
17hours a month
| Project | The phone on site |
|---|---|
| Drawn by | Blixtflow |
| Scale | 1 : 1 month |
| Billable time on the phone | SEK 10,920 |
| Blixtflow Start | SEK 1,799 / month |
Worked example: calls per day × minutes per interruption × 21 working days × hourly rate. Telephony is charged per minute on top of the plan. Prices exclude VAT.
The customer as a guest
The customer follows the job. You skip the “how's it going?” calls.
Put the ticket in a project and invite the customer as a guest with the “Project only” role. They see the board and what's done – but nothing else in Blixtflow.
- Tasks are created straight from tickets
- Board, table, list or calendar – just like in Notion
- The customer only sees their own project
Lindqvist bathroomEEva LindqvistProject only
To do2
Tiles and groutFri
Final inspectionWk 46
In progress1
WaterproofingAhmed
Done2
Strip-out✓
Pipes and floor drain✓
EEva · guestBrilliant! Shall we choose the tiles at the weekend?
Quote requests
Email, chat, WhatsApp and phone. One inbox.
Quote requests come from every direction. In Blixtflow they land in the same inbox, get assigned to the right tradesperson and are booked as home visits in the calendar – with an invitation for the customer.
Inbox4 new
- Johan P.Quote for a new consumer unit in a 1970s house?QuoteS
- Lina K.Photo of the bathroom – what would it cost?QuoteA
- Web chatDo you build decking in Höllviken?BuildingM
- 010-477 747Warranty question – the tap you replaced in the springWarrantyA
Team chat# quotes
SSofia@Marcus can you take the decking in Höllviken? #HV-2324
MMarcusYep, I'll book a home visit on Thursday.
Thu14
In short
What is an AI receptionist for tradespeople?
An AI receptionist for tradespeople is a voice assistant that answers the phone when the electrician, plumber or builder can't. It finds out what has happened, where the job is and how urgent it is, asks the customer to send photos by SMS or WhatsApp and turns the call into a ticket with a summary, recording and transcript. In Blixtflow, the customer service platform from Blixtgo Agency AB, the ticket lands in the same inbox as email and chat, can become tasks in a project, and the customer can follow the job as a guest.
Last updated October 2026
Blixtflow for tradespeople at a glance
- Ideal for
- Electricians, plumbers, builders, painters and other trade businesses
- Phone
- The AI receptionist answers around the clock and turns calls into tickets
- Tickets
- Address, fault and photos in one place – with a summary and recording
- Projects
- Board, table, list and calendar – the customer as a guest with the “Project only” role
- Channels
- Phone, SMS, WhatsApp, email, web chat, Messenger and Instagram
- Calendar
- Book home visits, day/week/month view, Google Calendar and Outlook
- Price
- From SEK 1,799 per month for the whole firm · 14 days free
Up and running before your next job
- 1
Connect your phone
Plus email, SMS and WhatsApp.
- 2
Tell it what you do
Services and area.
- 3
Keep working
The receptionist takes the details.
Questions and answers
Common questions from tradespeople
What does the receptionist do when I can't answer?
It answers, asks what has happened, where the job is and how urgent it is, and turns the call into a ticket with a summary, recording and transcript.
Can the customer send photos of the problem?
Yes. Photos that arrive by SMS, WhatsApp or email land in the same inbox and can be added to the same ticket as the call.
Can the customer follow the job?
Yes. Invite the customer as a guest with the “Project only” role. They see the project's board and tasks, but nothing else in Blixtflow.
Can the receptionist book home visits?
Yes. It books, reschedules and cancels in the calendar, and you can send the customer an .ics invitation. The calendar works with Google Calendar and Outlook.
Does the receptionist give prices?
It answers based on what you have added to the knowledge base. Quote requests it can instead gather as tickets, so you work out the figures and reply yourself.
Which languages does the receptionist speak?
Swedish, Arabic, English, Norwegian, Danish, German, Spanish and more – with several voices to choose from.
What does it cost for a trade business?
From SEK 1,799 per month for the whole firm, with 14 days free and no lock-in period. Telephony is charged per minute.
14 days free
Try it with real customers. Then decide.
Connect your email and website chat in minutes. No installation, no credit card. After 14 days, the choice is yours.
- No credit card
- No lock-in
- Nordic support